Who We Are
Our website address is https://aicinsurance.biz. Associated Insurance Concepts (AIC), provides insurance services in NY, NJ and PA, including quotes, policies and related communications.
Information We Collect
We collect personal information necessary to provide our services and communicate effectively, including:
- Personal Identifiers: Name, phone number, email address, insurance quote or policy information, and general inquiry details.
- Message Content: Details of your communication with us, policy updates, and responses to inquiries.
- Website Data: IP address, browser type, pages visited, and time spent on our website for security and performance optimization.
- Cookies and Tracking:
- We use cookies to improve your website experience. For example, if you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
- If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- If you log in, we set additional cookies to save your login information and screen display choices
How We Use Your Information
We use your personal information to:
- Provide insurance quotes and policy information
- Send appointment reminders and follow-up messages
- Respond to your inquiries
- Improve our services and website experience
- Ensure compliance with legal and regulatory requirements
How We Share Your Information
We do not share your phone number or SMS consent with any third parties, affiliates, or external partners under any circumstances. Your phone number and SMS consent are strictly used for communication purposes within our organization.
Other personal information may be shared only with trusted service providers who assist us in operating our website and services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
SMS Disclosure:
If you consent to receive SMS from AIC Insurance Agency, you agree to receive all SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit aicinsurance.biz/privacy-policy to see our privacy policy and terms and conditions.”
Data Security and Retention
We take reasonable precautions to protect your data and implement industry-standard security measures to prevent unauthorized access, use, or disclosure.
- Data Retention: We retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law. Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.
- Account Data: For users who register on our website, their personal information is stored in their user profile. Users can view, edit, or delete this information at any time, except their username.
Your Data Rights
You have the right to:
- Request access to the personal data we hold about you
- Request the correction or deletion of your personal data (except where data retention is required for legal or security purposes)
- Opt-out of receiving marketing messages by texting “STOP” to any message you receive from us
- Request data export in a machine-readable format
Updates to this Policy
Changes to this policy will be posted on our website, and the effective date will be updated accordingly. Continued use of the website or SMS services after such updates indicates your acceptance of the revised policy.
Contact Us
For privacy-related inquiries, please call 732-286-5100